INFO + POLICY
We ship international and US. Items typically leave our warehouse within 24 to 48 hours of receiving your order. If you would like your order shipped same day or FedExed please email us directly. We ship via USPS Priority, Priority Express & First Class Mail in the United States and International. Shipping quotes can be found in the Grab Bag upon checkout. And on average USPS Express takes 1-2 business days, Priority 2-3 business days, First Class 4-5 business days in the US.
First Class Mail International (no tracking), deliveries generally take between 7-21 days to arrive, although the USPS does not guarantee delivery dates or times.
+Poppy's Closet is not responsible for shipments lost in the mail in the US or International.
+Poppy's Closet will not replace/refund any missing item(s) or shipping fees. Please contact your shipping provider to file a complaint. Buyer is responsible for any/all taxes and custom duties that may apply. Sales Tax in conformance with the laws of the State of Nebraska, shipments to destinations in Nebraska are charged sales tax of 5.50%. You will recieve an email notification with a tracking number once your order has shipped.
USPS First-Class U.S. Package FREE
USPS First-Class Internatinonal $6+
Packages over average weight will have higher rates.
All purchases including new items may be returned for store credit or exchange only. Items must be returned in new, unused/unwashed condition with original tags attached and postmarked within 14 days. Customers must request a RMA# via email at sales(at)poppyscloset.com prior to mailing packages with a return form CLICK HERE FOR RETURNS. Buyer is responsible for return shipping fees. Please select a shipping method with tracking. Poppy's Closet is not responsible for lost returns. Once we recieve the return it will be credited or exchanged within 5 business days. Store credits expire after 6 months. Please print copy for records. ALL SALE ITEMS ARE FINAL, no refunds, exchanges or store credits.
If you would like to add our unique gift wrap select the $5 additional fee upon checkout. Gift notes are printed in Poppy's font on our adorable stationary.
We carry a limited quantity of each size. If you don't see something you like in a certain size let us know and we will order it for you. Feel free to contact us with questions about sizing. Click here to email us or call 402.486.6661 (we respond much quicker to emails). CLICK HERE FOR SIZE CHARTS
We use the information we collect for various purposes, including:
- To complete your purchase transactions
- To provide the services you request
- To send you our catalogs and other offerings by mail
- To identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest to you.
- To notify you of product recalls or provide other information concerning products you have purchased
- To improve our merchandise selections, customer service, and overall shopping experience
Cookies & Web Beacons
A "cookie" is a small data file stored by your Web browser on your computer or mobile device [hard drive]. It allows us to recognize your computer (but not specifically who is using it) upon entering our site by associating the identification numbers in the cookie with other customer information you have provided us. That customer information is stored on our secured database. A "web beacon" or "pixel tag" or "clear gif" is typically a one-pixel image, used to pass information from your computer or mobile device to a website.
GoDaddy.com SSL certificates support both industry-standard 128-bit (used by all banking infrastructures to safeguard sensitive data) and high-grade 256-bit SSL encryption to secure online transactions.
You can shop at [www.poppyscloset.com] with confidence. We have partnered with Authorize.Net , a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers. The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. See an online payments diagram to see how it works. The company adheres to strict industry standards for payment processing, including:
- 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
- Industry leading encryption hardware and software methods and security protocols to protect customer information.
- Compliance with the Payment Card Industry Data Security Standard (PCI DSS).
Occasionally items sell out, if that is the case we will refund your item immediately and bring this to your attention.
We are constantly on the look out for new and upcoming brands. Please email look books and line sheets to firstname.lastname@example.org and we will get back to you if something catches our eye.
We report names and addresses of all suspicious transactions with other online boutiques and the proper authorities. Theft is not something we take lightly so think twice before you try and rip off a small business.
CLICK HERE to send us your feedback or questions. We are happy to chat on the phone 402.486.6661 please note that we respond much quicker to emails.
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